Policies
Privacy
What we collect and why. Soft-launch summary — not a substitute for a full legal privacy policy later.
What we collect
- Account basics: name, email, city, and profile fields you provide at sign-up or in Settings.
- Listings, orders, messages, support tickets, and dispute evidence you upload.
- Escrow payment reports and seller payout details needed to confirm transfers and pay sellers after Accept.
- Basic technical logs (e.g. sign-in and request errors) to keep the site running.
How we use it
- Run the marketplace: browse, sell, chat, escrow, and support.
- Confirm payments, release or refund where the product allows, and investigate disputes.
- Reply in Messages or Notifications (email replies are not wired yet — see Support).
- Improve reliability and prevent abuse.
Sharing
Other users see what you put on your public profile and listings. Counterparties on an order see what they need for that trade (e.g. city, shipping updates). We do not sell your personal data. Staff may access order and support data to operate escrow and help.
Your choices
Update profile fields in Settings. To ask about account data or deletion during soft launch, open a Support ticket. We will handle requests as capacity allows.